Hogaro

Privacy policy

Last updated: 18 October 2026. Applies to the Hogaro app for Android and iPhone, the Hogaro web app and this website.

Draft. This policy is being reviewed and may change before Hogaro is publicly released. It describes how Hogaro works today, during its invite-only pilot.

Summary

Who is responsibleSantiago Fernández, developer of Hogaro. Contact: support@hogaro.app
Why we use your dataTo run your account, store and sync your pantries and shopping lists, let you share pantries with people you invite, and keep the service secure.
Legal basisProviding the service you asked for (contract), and our legitimate interest in keeping it secure.
Who else handles itOur hosting and infrastructure providers (Render, Neon, Cloudflare) and, if you choose it, Google for sign-in. No advertisers, no data brokers. We don't sell your data.
Your rightsAccess, correct, delete, export, restrict or object, and complain to a data protection authority. See Your rights.
Where it comes fromFrom you, from people who invite you to a pantry (your email address), and from Google if you sign in with Google.

What we collect and why

Your account

Your pantries and shopping

Shared pantries

Recipe import from a link

If you import a recipe from a web link, the link is sent to our server, which downloads that page and sends the recipe it finds back to your app. The website you link to sees a request from our server, not from you. We don't keep the link or the recipe on our server.

Account emails during the pilot

The pilot doesn't send email yet. Verification and password-reset links are stored encrypted in a private test mailbox that only the developer can read, and are passed on to invited testers directly. They expire after one hour. When real email delivery is added, we will name the email provider here first.

Security

To protect sign-in and the service against abuse, we count requests per IP address over short time windows. Our hosting provider keeps technical service logs for 7 days.

What stays on your device

These are not sent to our servers:

On your phone, the app also keeps a copy of your pantries so you can use them offline. In a web browser, Hogaro keeps no pantry data after you sign out or close the tab.

What we don't do

Service providers and where your data is stored

ProviderWhat it doesLocation
RenderRuns the Hogaro server and hosts this websiteFrankfurt, Germany (EU)
NeonDatabase that stores account, pantry and shopping data (on Amazon Web Services)London, United Kingdom
CloudflareDomain name service for hogaro.app and forwarding of email sent to support@hogaro.appGlobal network
GoogleSign in with Google, only if you use it; receives the support email we answerGlobal

These providers process data on our behalf under their data processing terms, which require them to protect it. The United Kingdom is covered by a European Commission adequacy decision. Where a provider may handle data outside the European Economic Area and the United Kingdom, we rely on the safeguards in its data processing terms, such as the European Commission's standard contractual clauses.

How long we keep data

Account and preferencesUntil you delete your account
Pantry contents, lists and their historyAs long as the pantry exists. When an admin deletes a pantry, all of its contents, lists, history and invitations are erased immediately.
SessionsExpire after 7 days without use
InvitationsUntil answered or revoked, 14 days at most
Pilot account emails1 hour
Service logs7 days
Database backupsOur database provider keeps a rolling 6-hour history for recovery, so deleted data can remain there for up to 6 hours. Before we change the database structure we take a full safety copy, which we delete 7 days after the change succeeds. We never use a backup to bring back data that you or a pantry admin deleted.

Deleting your account and data

You can delete individual food, lists and, as an admin, whole pantries in the app at any time. To delete your account, follow the steps on Delete your Hogaro account. Deleting your account from inside the app is coming in a later version.

When your account is deleted, we delete your account, sessions, sign-in methods and preferences, remove you from every pantry and erase pantries where you are the only member. Pantries you share stay with their other members: if you were the last admin, another member becomes admin, and your name is removed from that pantry's history. We complete deletion within one month of your request and confirm it by email.

Your rights

Under the EU General Data Protection Regulation you can ask us to:

Write to support@hogaro.app from the email address of your account. We answer within one month. You can also complain to a data protection authority, such as the Spanish Agencia Española de Protección de Datos (aepd.es).

How we protect your data

Children

Hogaro is not directed at children under 14, and we don't knowingly collect their data. If you believe a child has created an account, contact us and we will delete it.

Changes to this policy

We will update the date at the top when this policy changes, and let you know before significant changes take effect.

Contact

Santiago Fernández · support@hogaro.app